Roles & Responsibilities¶
Contents:
Operations¶
- High-level company view
- Company vision
- Tracking cashflow and company health
- Payroll support and processing
- Expense payment
- Hiring and firing
- Expensive parties with Kanye
- ...
Business Development¶
- Initial contact with business leads
- Sussing out business leads
- Vetting successful opportunities
- Recording and tracking all lead information
- Stats on lead success
- Proposal development
- Estimating assistance when needed
Administrative Support¶
- Aids in scoping and estimating
- Setting up/closing projects in Harvest and Basecamp, inviting people in, Welcome messages
- Weekly updates
- nGeneer and Friendgeneer ‘where’s the bathroom’ support
- Vacation tracking
- Invoicing
- Payments
- Attention to budget
- Attention to milestones
- Attention to scope
- Monitoring and involvement in discovery, definition, design, development, QA, launch phase
- Participation in kickoff meeting
- Tracking content and assets received from client
- Flowing content
- QA testing and control
- Staying up to speed in Basecamp throughout the project
Project Management¶
- Day-to-day client communication; liaison between clients and nGeneers
- Managing approvals
- Attention to budget
- Tracking client content and assets
- Vacation tracking
- Creation of and attention to milestones
- Maintaining a high-level view of the project
- Monitoring and involvement in discovery, definition, design, development, QA, launch phase
- Running kickoff meeting
- Organizing timelines and client deliverables
- Ensuring scope is well defined and clearly communicated
- Final decisions related to budget/timeline/scope
Team Lead¶
- Supporting and leading the team (making sure everyone has what they need to succeed)
- Can be anyone on the team who feels confident
- Oversees quality of the design and/or code
- Ensures all internal deadlines and deliverables for product or project are met
- Monitoring and/or involvement in discovery, definition, design, development phase
- Attention to budget
- Attention to milestones
- Attention to scope
Content Strategy¶
- Participation in kickoff meeting
- Aids in creation of planning docs (may include IA, sitemap, wireframes, PDDs, etc.)
- Verifying all planning docs meet requirements set out in kickoff and proposal
- Monitoring and involvement in definition phase, design, development, QA phase
- Auditing existing content
- Making core messaging
- Creating tone/voice guidelines
- Creating strategy for content implementation
- Creation of content
- Aiding client in creating content maintenance plan
- Creating editorial calendar when required
- Monitoring and/or involvement in QA phase
- Content flowing when required
- Attention to budget
- Attention to milestones
- Attention to scope
- Staying up to speed in Basecamp throughout the project
UX¶
- Participation in kickoff meeting
- Aids in creation of planning docs (may include sitemap, wireframes, PDDs, etc.)
- Verifying all planning docs meet requirements set out in kickoff and proposal
- Research (may include market research, user interviews, heuristic review, etc.)
- Usability testing and recommendations
- Monitoring and involvement in discovery, definition, design, development, QA, launch phase
- Attention to budget
- Attention to milestones
- Attention to scope
- Staying up to speed in Basecamp throughout the project
Design¶
- Participation in kickoff meeting
- Monitoring and involvement in discovery, definition, design, development phase
- Aids in creation of planning docs (may include IA, sitemap, wireframes, PDDs, etc.)
- Verifying all planning docs meet requirements set out in kickoff and proposal
- Creation of HTML style guide
- Creation of HTML and CSS skeleton
- Site or app design
- Illustration
- Branding and branding guidelines, attributes
- Checking design against all planning documents to verify all specs are executed
- Attention to budget
- Attention to milestones
- Attention to scope
- Staying up to speed in Basecamp throughout the project
Development¶
- Participation in kickoff meeting
- Getting thoroughly informed on all integration needs (client portals, ecommerce systems, client’s database(s), etc.)
- Recommending technologies
- Monitoring and/or involvement in discovery, definition, design, development, QA, launch, maintenance
- Verifying all requirements in planning docs, kickoff and proposal are met
- Coding site, app
- Hooking in databases
- Testing code
- API specifications
- Finalizing server, hosting, maintenance needs or plan
- QA fixes and retests
- Attention to budget
- Attention to milestones
- Attention to scope
- Staying up to speed in Basecamp throughout the project